Friday, January 24, 2014

Thursday, January 23, 2014

New Update for Pro Filmet Roes!

Creating your designs and templates with CT products are a thing of the past! As our new software has just been launched we are also helping it along with releasing some easier pathways for creating your custom items. Please see the information below for instructions on where to create these items and keep checking back for the most recent up dates as we are working to improve the new PRO FILMET ROES!

  • The "Create Your Own Templates" tab has been removed. These products have been moved and are combined within the "Portraits Tab". From there you select the "Print Tab" and choose either Select, Value or Deluxe for your designs and templates. Almost all products under the "Print Tab" are now editable with the Designer Suite Tools (Formerly Pager Tools). This eliminates the need for creating you products under a separate tab.

We hope you enjoy the changes as much as we do!! As we move forward with these streamlined updates we appreciate your feedback!!

Monday, January 20, 2014

Check out our ProRoes Basic Tutorial!

Tuesday, January 7, 2014

We are currently having sporadic internet issues due to the weather affecting our local service. If you experience problems installing the new PRO FILMET ROES software, launching ROES, or uploading orders, this may be the reason. You can wait for a bit and try again or contact Customer Service at 724-275-1700 or 1-800-255-9000 with any persistent problems.

Monday, January 6, 2014

ProFilmet ROES Software Release

Software Release! Introducing the new Pro Filmet ROES.

Pro Filmet ROES is a new version of ROES that is taking the place of ALL current Filmet Connect software. Please follow these simple instructions to switch to Pro Filmet ROES.

Reminder: Old versions of Connect will be phased out on Jan. 10th.

  1. Complete and submit all saved or incomplete orders. You will not be able to open them in the new version.
  2. Download Pro Filmet ROES Connect using the link for your operating system.
    Save, Run and follow any installation instructions.
    • Windows 8, Windows 7, and Windows Vista (64 bit editions): Download
    • Mac OS X 10.7 Lion and higher: Download
    • All others (Mac OS X 10.6 and below, Windows XP and below, all 32 bit): Download
    • I don't know my operating system:
  3. Do you have My Templates, My Packages or Records Packages that you created? These will not be in the new version, but may be recoverable.
    Records Packages - can be manually moved to the new version
    Customer Info (to keep your order number series) - can be manually moved
    My Templates or My Packages - Filmet can modify your existing files to save what can be moved, but all pager node options (backgrounds, fonts, colors, masks, etc.) will be lost, as they are not in the new version.
    Instructions to Recover Files:
    1. Install, open, and close the new Pro Filmet ROES.
    2. Locate your .Filmet or .Filmet2 folder.
      Windows users: go to Start button and Search for “.Filmet” or “.Filmet2”. Open the folder.
      Mac users: In the Go menu, Go To Folder, “~/.Filmet” or “~/.Filmet2”. Open the folder.
    3. To move your records packages or customer info, select the files “recordspackages.xml” or “customer.xml”, right-click and “copy”. Locate the new .ProFilmet folder (see above to locate), open it and “paste”, replacing the file.
    4. To send Filmet your templates and packages files, select the files “templates.xml.enc” and “packages.xml”, attach them in an email and send to Customer Service. When the files are returned, you will put them in the .ProFilmet folder, replacing the files.
  4. Follow the Quick Start Guide to become familiar with the new features. Place your next order!

Contact Filmet's Customer Service Department at 724-275-1700 for assistance with any part of this transition.

Annual Big Print Special


Our annual Big Print Special is here!

Through the end of March - The more you buy, the more you save!

Mix and match poster prints & gallery wraps 16x20 and larger and 16x20 metal Chromaluxe panels.
Buy 2save 30%
Buy 3 or 4save 40%
Buy 5 or moresave 50%
This special includes Digital Photo Poster Prints up to 30x40 on our standard paper surfaces as well as metallic paper. Canvas Complete products are not available under this special offer. Any requested artwork and/or retouching is billed at normal prices. Mounting and finishing are billed at normal rates. Allow 2 weeks production time. Rush Service not available. Shipping charges apply to 24x30 and 30x40 prints, all Value service prints and orders below $30. Not valid with any other offer.